Free cancellation (60 days in advance).
CANCELLATION POLICY
If you wish to cancel or amend your booking, we will make every effort to assist you. Requests for amendment or cancellation must be in writing, and signed by the person who made the booking. You can cancel your trip at any time prior to departure. The date of receipt is the decisive factor for our cancellation policy. Should you or any member of your party decide to cancel, you must advise us in writing by email. A cancellation is not effective until we receive a copy of your written notice.
Since we incur costs in canceling your travel arrangements, cancellation costs will be borne by you. For cancellation of the travel contract prior to departure as well as any cases of no-show on the trip, the following cancellation charges per person will apply:
From 61 days and more: 10% of full value.
60 to 31 days: Deposit (40%)
30 to 22 days: 50% of full value
21 days and less: 100% of full value
NOTE: Gorilla, chimpanzee, and other wildlife tracking permits, or domestic airline flights are not refundable.
Gorilla, chimpanzee, wildlife tracking permits and fishing licenses are excluded from the percentages above and are 100% non-refundable
No refunds will be made for any unused services, late arrival, or no-show of any of the members of the safari.